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Terms and Conditions

PRICING POLICY

All our prices are quoted in GBP Sterling inclusive of VAT when applicable (or net prices outside the EEC). We do not charge VAT for the Channel Islands however varying charges will apply for countries outside of the UK. Please ensure the correct country is selected when placing your order otherwise VAT will be charged. You will be charged for the prices and currency for the country that your goods are delivered to. At the point of checkout, the price of items and the taxes applied may change when you submit the delivery details. Please note customers outside the EU might be subject to domestic import and duty taxes. Please check with your local authorities before placing your order to avoid any unpleasant surprises. Revolution Dancewear cannot be held responsible for these charges and it is the responsibility of the customer to determine whether they will be required to pay such duties and taxes. All goods sold on this website are excluding any import duties and/or taxes outside the EEC. In the event of price changes with our suppliers, we may find it necessary to adjust our prices accordingly. Unless specified to the contrary quotations in respect of price are made by the Seller without obligation and are subject to alteration without notice. The Seller may give notice to the Buyer at any time up to 3 days before delivery of any increase in price provided that the Buyer may cancel this contract in writing within 3 days of any such notice by the Seller. 


PROMOTIONS AND DISCOUNTS

Multibuy offers such as ‘3 for 2’ apply to selected items only, with the cheapest item being free. This offer applies to full price items only. Revolution Dancewear reserves the right to change or withdraw any offer, promotion or discount at any time with immediate effect. All clearance and sale items are subject to stock availability. Clearance prices only apply to selected sizes and colour waves; they do not necessarily apply to whole ranges or lines unless otherwise specified.

Vouchers

Spend £500 on costumes and earn £50 tights & dancewear vouchers redeemable against a minimum spend of £100 on dancewear & tights. Spend £1000 on costumes and earn £150 tights & dancewear vouchers redeemable against a minimum spend of £300 on dancewear & tights. Vouchers can be earned from 1st September 2017 to 1st April 2018 on costume orders placed on revolutiondancewear.com or by phone on 0800 023 1811. A maximum of £500 of vouchers will be issued by customer account. Vouchers are nominative to the customer trade account that earned them and cannot be transferred or reimbursed. Offer excludes costumes, dancewear and tights on clearance and cannot be cumulated with any other offer or promotion. Vouchers can be redeemed from 1st January 2018 to 30th June 2018. To spend your vouchers, call our dedicated customer services team on: 0800 023 1811 Revolution Dancewear reserves the right to withdraw or modify this offer at any time without prior notice.

PAYMENTS

We accept payment via all major credit and debit cards, via PayPal and bank transfers. Please ensure you have sufficient funds in your account before placing your order. When processing payments, all credit and debit cardholders are subject to validation checks and authorisation by the card issuer. If the card issuer refuses payment authorisation Revolution Dancewear does not accept responsibility for any delays or items unable to be delivered as a result. For all orders using PayPal as payment method, the full amount including delivery costs will be debited directly from your account when the order is placed, before your items are despatched. If the items that you’ve ordered are out of stock, we will hold any payment you have made as a deposit until stock is available. Please contact us if you wish to cancel an item otherwise it will be despatched to you. 


ORDERS AND AVAILABILITY

There is no minimum spend threshold when you order from us. Your order is subject to stock availability. In some instances, we may despatch your items separately, with any out of stock items being placed on a backorder to be despatched once stock is replenished. Limited edition items are subject to availability and since there are only small quantities of each size available we cannot guarantee stock levels of specific sizes and colourways at the time of placing your order. Items may become out of stock on a temporary or permanent basis, or may be discontinued entirely. When stock becomes unavailable for whatever reason, we will endeavour to update our website accordingly in a timely manner, however this is not always possible before orders have been placed on an item with a stock issue. If an item is showing out of stock online, we will keep this item on backorder until ready for delivery. Please contact us if you wish to cancel an item otherwise it will be despatched to you. In the event we are temporarily sold out of an item you ordered, we reserve the right to cancel it or replace it with an alternative product unless otherwise instructed.

DELIVERY

All stated delivery times are approximate. Revolution Dancewear does not guarantee delivery time and cannot accept liability for late deliveries. Postage refunds will not be given in this instance. Please note that we are closed on Christmas Day, Boxing Day, New Year’s Day and Bank Holidays so no orders will be processed, despatched or delivered on these days. Customers outside the European Union may be subject to domestic import and duty tax. It is the customers’ responsibility to ascertain whether they are required to pay these fees upon delivery. (Please refer to section 2 and 3 under our ‘Pricing Policy’)

EXCHANGE/RETURNS/CANCELLATION POLICY

Your order should be opened and inspected when received. All defective or shortage claims should be made within 7 days from receipt of your order. All returns for exchange or reimbursement must be made within 14 days of receipt of order. Return postage costs are at your charge. In order to return merchandise, you must email returns@revolutiondancewear.com or call Customer Services to request a Return Authorisation number. Any returns received without the correct documentation will be returned to sender as we will not be able to process them without the correct paperwork. In order to get proper credit for your returned goods, all items must be in their original packaging with all components/accessories included and in re-saleable condition. If the goods returned do not meet these criteria they will be sent back to you and will not be refunded or exchanged. If the product you ordered is no longer available, in order to ensure your satisfaction and meet your requirements, we will propose an alternative/ substitute product.


SETTING UP A WHOLESALE ACCOUNT

Revolution Dancewear is proud to be a partner to dance teachers exclusively. Opening a wholesale account is easy – simply visit revolutiondancewear.com and click the “create account” button. Fill out the simple form and once we confirm your status as a teacher or organisational leader you will be notified so you can begin enjoying the benefits of the programme. Your account will be confirmed within 1 business day. You can also call one of our dedicated representatives on 0800 023 1811. As a Revolution Dancewear customer, you will receive the benefit of exclusive wholesale pricing, promotions and special offers on delivery, and dedicated teacher’s account specialists who are sure to be your partner in making this dance season a great success.

ACCOUNT DATA AND CONTACT

We will contact you for purposes relating to your order, using the contact details that you supply at the time of registering your account with us. It is your responsibility to notify us with any changes to your details, such as your address and contact telephone number. We will occasionally email you with promotional offers and information regarding new products if you opted in to receive emails from us at the time of registering your account. If you no longer wish to receive these then you can unsubscribe at any time by clicking the link at the bottom of the email. Your account login information is confidential to you and we do not have access to your password. If you have forgotten your password or wish to change it then you can do so on the login page. We will occasionally send marketing materials such as our latest catalogue and flyers to your postal address. If you no longer wish to receive these then please notify us by emailing sales@revolutiondancewear.com or calling customer services on 01793 822838 on 0800 023 1811. Revolution Dancewear is committed to protecting your online privacy and take the management of any personal identifiable information very seriously. We will not disclose or sell your personal information to third parties unless we have your permission to do so.

GUARANTEE

If one of our products fails to meet our high-quality standards, we guarantee that we will repair or replace it at no additional charge. Due to the unique nature of our costume designs, we reserve the right to substitute similar fabrics and/or trims when necessary to complete your order.

CONTACT

Tel: 0800 023 1811

Email: sales@revolutiondancewear.com

Address: Revolution Dancewear Unit G20 Parsonage Road Swindon, Wiltshire SN3 4RN

Call Centre Hours: 8am - 5pm GMT Monday-Friday 9am - 1pm GMT Saturday

Revolution Dancewear is a trading name of Dancing and Co. Ltd , a company registered in England at Joelson Wilson LLP, 30 Portland Place, London W1B 1LZ. Registration Number 03807473. All Rights reserved